Roka – Page 2 – Citrine – The Multi Designer Store

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Points : Get rewared on every purchase!

Our Points & Reward Policy

Manhar to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards. We also value our customers and their requirements, and we put our best efforts to enhance customer experience and satisfaction.

As a policy, we do not offer returns or exchanges on products that are delivered in the right condition as per the order placed. However, if the product is wrongfully delivered (the product doesn’t match the item in the order confirmation) or has a genuine quality/manufacturing defect then we are open to extending a full refund or re-fulfilling your order or any other appropriate resolution from our side.

The product should be returned in original packing without any damage or any kind of tampering, should be well packed to avoid any damage in transit.

Several types of goods are exempt from being returned. Any product related to religious / worship idols, Beauty products, Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

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